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If you're having trouble affording your utility bills, there are some options for help.

Levelized Billing

Levelized Billing helps even out your monthly payments by using a 12-month rolling average of your actual consumption. This is especially helpful for people with electric heat or who use air conditioning. You have to be current in your payments to be eligible for this program. To see if you qualify for this option, please contact our office by calling 973-875-5101 or emailing billing@sussexrec.com.

Every home, business, or other structure powered by Sussex Rural Electric Cooperative has an SREC-owned electric meter installed on the outside. Your Cooperative uses data collected by your home's meter to determine how much electricity was used during a given billing period.

More About Utility Scams

Utility scams are common because of the vast number of utilities that exist, and consumers are understandably anxious at the idea of their utility notifying them of a sudden, unexpected disruption to their service. Secondly, new products and services in the energy industry provide an opening for scammers and pop-up companies to provide misleading information or shady products and services.

What is a capital credit retirement?

Capital credits are the margins that Sussex Rural Electric Cooperative, as a member-owned, at-cost organization, allocates to our members as a return on their equitable investment into the Co-op. When finances permit, capital credits are retired to members based on how much electricity each member used in a given calendar year.

In 2019 and 2020, Sussex Rural Electric Cooperative shared weekly #MondayMoneySavers on social media to promote energy efficiency and spread awareness of ways members can reduce their monthly electric bills.

If you've been a member of Sussex Rural Electric Cooperative for a while, you've probably heard of capital credits.