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Medical Alert Program

Oftentimes, planning is the best medicine! This is true for both your Co-op when implementing planned outages that let us work on and improve our system, and with members who can use notice of planned outages to make sure their needs will be accommodated while the power is out.

We understand that planned outages are inconvenient, which is why we almost always schedule them during times of day when the majority of those in the affected area would be at work or in school. However, we also recognize that an outage, even a brief one, can have a large impact on members that need an uninterrupted access to electricity to power medical equipment they rely on.

If you are one of these members, you live in a household with one such member, or you are their caretaker, we highly encourage you to sign up for our Medical Alert Program! Enrollment in this program will ensure that you receive advance notice of when a planned outage is scheduled so you can prepare your backup plan. Whether that involves a generator or heading to an alternate location that will have electricity for the duration of the outage, Medical Alerts at least gives you time to prepare to keep everyone’s health and safety secure.

You can find our enrollment form online at www.sussexrec.com/medalert, or you can call into our office to request a copy be sent to you. Please note that to remain in this program, you must enroll yearly. Members whose medical equipment is life sustaining must include their physician’s signature in their application. We cannot provide notice of unplanned outages caused by unforseen circumstances, but you can rest easy knowing that SREC will keep you in the know on any and all planned outages.