Skip to main content
Log in to your online account Account Login
Pay Your Bill Without Logging In Quick Pay
View real time outages in our service area Outage Map
Home

Contact: 973-875-5101

Outage Hotline: 877-504-6463

"Twitter"

Menu

Latest

  • New to the Co-op? Start here!

  • Love ETS? Refer a friend, and you'll BOTH receive a bill credit!

  • Make sure to provide us with up-to-date contact info so we can always reach you with important service information!

 1 / 3 
  • Your Cooperative
    • Guide to Co-op Membership
    • About the Cooperative
      • About Us
      • Cooperative History
      • Board of Directors
      • Bylaws
      • Touchstone Energy Cooperatives
      • 85th Anniversary Timeline
    • News
      • Currents Newsletter
      • Cooperative News
    • Annual Meeting
    • Video Library
    • Employment Opportunities
    • FAQs
  • Your Bill
    • Pay Your Bill
      • SREC Bill Pay Site
      • Quick Pay
    • About Your Bill
    • Billing Help
    • Capital Credits
    • Unclaimed Capital Credits
    • Ways to Save
      • Ways to Save Energy
      • #MondayMoneySavers
  • Your Service
    • Service Territory
    • Membership Application
    • Update Your Contact Info
    • End Service
    • Outages
    • Outage Map
    • Construction & Electrical
      • Construction
      • Meters
      • Electrician Disconnect/Reconnect
    • Scams
  • Your Home
    • Vegetation Management
      • Tree Management
      • Invasive Pests
      • Report a Tree to SREC
    • Exterior Lights
    • Solar & Renewables
      • About Solar Power
      • SREC Interconnection Process
      • Residential Interconnection Application
      • Commercial Interconnection Application
      • Guide for Solar Companies
    • Electric Vehicles
    • Home Energy Adventure
    • Electrical Safety
      • Home Safety Tips
      • Generator Safety
      • Power Line Safety
      • Safety Quiz
      • safeelectricity.org
  • Our Programs
    • Appliance Rebates
    • Medical Alert Program
    • Beat the Peak
    • ETS Heat
    • Surge Protection
    • SREC Resources
    • Cummins Home Generators
    • GenerLink
  • Our Community
    • Holiday Card Art Contest
    • Community Involvement
    • Donation Drives
    • Co-ops Vote
    • Building the Next Generation of Leaders
      • Schools
      • Youth Tour
      • Scholarships & Awards
    • SREC Kids - Pluggy's Power Patrol
  • Contact Us
    • Contact Us
    • Sign Up for Email Alerts
    • Member Satisfaction Survey
    • Member Advisory Committee

Meters

MetersEvery home, business, or other structure powered by Sussex Rural Electric Cooperative has an SREC-owned electric meter installed on the outside. Your Cooperative uses data collected by your home's meter to determine how much electricity was used during a given billing period. It is the member's responsibility to notify SREC to perform a disconnect/reconnect service (at no cost to the member) if work from an outside contractor needs to be done behind the meter pan and to guarantee that any new construction requiring electric service is equipped with an approved meter pan. A member is legally barred from tampering with an SREC electric meter in any way, and electricians must obtain approval from SREC prior to beginning any work that requires the meter seal to be cut.

 

You can find more information about your electric meter below. If you have any questions not answered on this page, please feel free to contact us.

 

About Your Home's Meter

What does an electric meter do?

An electric meter is a device owned by your electric utility that is installed on your home for the purpose of measuring your home's electric usage. Sussex Rural Electric Cooperative uses readings from your home's electric meter to determine an accurate count of the electricity used in your home, measured in kWh, and to charge you the appropriate amount on your monthly bill based on this reading.

You can find a summary of your usage on our online Bill Pay site. You can use this information to see trends in you usage and make informed adjustments to your energy habits. To assist with this, you can make use of a formula to calculate an individual device's kilowatt-hour usage:

Calculating kWh: (Watts of the Item X Hours Used)/1000 = kWh

 

How does SREC read my meter?

Electric meters used to be read manually but advances in metering technology have given Sussex Rural Electric Cooperative the ability to read members' meters remotely. SREC uses a 100% AMI (automatic meter infrastructure) system that sends us accurate kWh information over our power lines. We have our system automatically read members' meter information every night, which is then logged in our records and used during the billing process.

What kind of meter pan can be installed behind my meter?

While Sussex Rural Electric Cooperative owns the electric meter on your home, the equipment surrounding it (the entrance cable, pipe mast, and meter pan) are the member's responsibility to maintain. A meter pan, also known as a meter box, is the housing for an electric meter socket that your utility's meter will plug into. It is very important that your home's meter pan fit certain specifications in order to be compatible with an SREC-owned electric meter.

 

If you are undertaking a new construction project and need to install a meter pan or if you plan to change out or move your existing meter pan for any purpose, you must provide immediate notice to Sussex Rural Electric Cooperative. To have your new meter be approved for use by Sussex Rural Electric Cooperative, it must be one of the following models or an equivalent model that is granted the approval of our operations department upon review:

 

Milbank U7607-RL-200-KK-CECHA for overhead service

 

Milbank U3798-O-200-KK for underground service

 

If a new meter pan needs to be installed in your home, it is important that you have a licensed electrician handle the installation. During installation, you must ensure that your meter pan is between 4 to 6 feet off the ground and is in a location that is easily accessible with at least 3 feet of clearance in front of the meter. The meter pan must be grounded in accordance with the latest edition of the National Electric Code, Section 250.

 

If you have existing electric service to your home and need to have a new meter pan installed, please call our office at 973-875-5101 to schedule Disconnect/Reconnect service to allow for the installation to take place (more details on Disconnect/Reconnect service can be found below).

Can an electrician disconnect my meter to perform work?

There may be circumstances where a member requires work done on their home which necessitates a licensed electrical contractor to get behind the home's SREC-owned meter (for example, standby generator hookup, GenerLink install, pipe mast or meter pan replacement, siding work, etc.). Per our Tariff for Electric Service, it is the member's responsibility in these situations to notify the Cooperative. SREC can provide Disconnect/Reconnect service to allow your electrician to complete their work on your home.

Disconnect/Reconnect service is provided for free for our members and can be scheduled with three days notice by calling our office at 973-875-5101. Our technicians are available to perform this service from 8 am to 2:30 pm, Monday through Friday. No member or electrician is authorized to remove or tamper with any meter belonging to Sussex Rural Electric Cooperative without express approval from the Cooperative. Members will be held liable for any damages to Cooperative equipment.

An electrician can gain approval from SREC to perform work that involves cutting a meter seal or disconnecting the service entrance at the weatherhead by filling out our Electrician Disconnect/Reconnect Approval Form. In order to meet approval, the electrician must agree to a series of conditions specified by SREC in this form. Any electrical work that does not meet SREC's standards will be given 15 days to correct or possible disconnect will be scheduled until standards are met.

Any interference with an SREC-owned meter is considered meter tampering. It is dangerous and illegal to tamper with your meter box. Any damages can cause electric shock, cost you and SREC money, and would leave you liable for interference with utility equipment. If you have questions about these rules, please call our office at 973-875-5101 for clarification.

Can I have my meter tested to confirm it works?

If your meter may not be functioning correctly, upon request from the member your Cooperative will without charge perform a test of the accuracy of the registration of your home's meter, provided you do not request such a test more frequently than once in a 12 month period. If you need to schedule a meter test, please call our office at 973-875-5101.

If more than one request for a test is made within 12 months, the member will be required to deposit in advance the cost of a meter test. If a test of the meter finds it to be two percent (2%) or more inaccurate, the deposit will be refunded and proper adjustments made.

 

 

Disconnect/Reconnect Service - offered for FREE during from 8 am to 2:30 pm, Mon-FriDO NOT TAMPER WITH YOUR ELECTRIC METER: Meter tampering can result in electric shock, is illegal and increases electricity rates for other co-op members. NEVER break a meter seal. NEVER open a meter base. NEVER remove a meter of alter an entrance cable in any manner. If you know or suspect someone has tampered with their meter, please contact us immediately.

 

Back to Top

Quick Links

  • Our Cooperative
  • About Us
  • Currents Newsletter
  • Cooperative News
  • Board of Directors
  • Bylaws
  • Frequently Asked Questions
  • Your Bill
  • SREC Bill Pay
  • Quick Pay
  • About Your Bill
  • Capital Credits
  • Unclaimed Capital Credits

Footer 2

  • Your Service
  • Membership Application
  • End Service
  • Construction
  • Outages
  • Outage Map
  • Your Home
  • Tree Management
  • Electrical Safety
  • Our Programs
  • Appliance Rebates
  • ETS Heat
  • Cummins Generators
  • Surge Protection

Footer 3

  • Our Community
  • Community Involvement
  • Schools
  • Youth Tour
  • Scholarships & Awards
  • Keep Connected
  • Contact Us
  • Member Satisfaction Survey
  • Sign Up for Email Alerts
  • Employment Opportunities
  • Other
  • Legal Info
  • Privacy Policy
  • Full Site Directory
 Safe Electricity Member
Proud 5-Star Electric Co-op. CO-OPS VOTE.VETS POWER US

 

©2025 SussexREC. New Jersey's Best & Only

  • Your Cooperative
    • Guide to Co-op Membership
    • About the Cooperative
      • About Us
      • Cooperative History
      • Board of Directors
      • Bylaws
      • Touchstone Energy Cooperatives
      • 85th Anniversary Timeline
    • News
      • Currents Newsletter
      • Cooperative News
    • Annual Meeting
    • Video Library
    • Employment Opportunities
    • FAQs
  • Your Bill
    • Pay Your Bill
      • SREC Bill Pay Site
      • Quick Pay
    • About Your Bill
    • Billing Help
    • Capital Credits
    • Unclaimed Capital Credits
    • Ways to Save
      • Ways to Save Energy
      • #MondayMoneySavers
  • Your Service
    • Service Territory
    • Membership Application
    • Update Your Contact Info
    • End Service
    • Outages
    • Outage Map
    • Construction & Electrical
      • Construction
      • Meters
      • Electrician Disconnect/Reconnect
    • Scams
  • Your Home
    • Vegetation Management
      • Tree Management
      • Invasive Pests
      • Report a Tree to SREC
    • Exterior Lights
    • Solar & Renewables
      • About Solar Power
      • SREC Interconnection Process
      • Residential Interconnection Application
      • Commercial Interconnection Application
      • Guide for Solar Companies
    • Electric Vehicles
    • Home Energy Adventure
    • Electrical Safety
      • Home Safety Tips
      • Generator Safety
      • Power Line Safety
      • Safety Quiz
      • safeelectricity.org
  • Our Programs
    • Appliance Rebates
    • Medical Alert Program
    • Beat the Peak
    • ETS Heat
    • Surge Protection
    • SREC Resources
    • Cummins Home Generators
    • GenerLink
  • Our Community
    • Holiday Card Art Contest
    • Community Involvement
    • Donation Drives
    • Co-ops Vote
    • Building the Next Generation of Leaders
      • Schools
      • Youth Tour
      • Scholarships & Awards
    • SREC Kids - Pluggy's Power Patrol
  • Contact Us
    • Contact Us
    • Sign Up for Email Alerts
    • Member Satisfaction Survey
    • Member Advisory Committee